Case 40: Dizziness

Last updated: March 30, 2022

Examinee instructionstoggle arrow icon

Opening scenario

Fred Potter, a 25-year-old male, comes to the doctor’s office because of dizziness.

Vital signs

  • Temperature: 99.5°F (37.5°C)
  • Blood pressure: 120/70 mm Hg
  • Heart rate: 65/min
  • Respirations: 18/min

Examinee tasks

Patient encountertoggle arrow icon

Patient instructions

  • Act like you cannot hear on the right side. If the examinee does not speak loud enough, ask for clarification or pretend not to hear her/his question.
  • When the examinee looks at your right ear, show him/her this image and pretend that your right ear hurts when the examinee touches it.
  • When the examinee places the tuning fork on the top of your head, say that you can hear the tone louder on the left side.
  • When the examinee places the tuning fork on the bone behind your ear until you can no longer hear it and then places it next to your ear, say that you can hear the tone again.
  • When the examinee asks you to stand with both feet together, raise your arms, and close your eyes, act as if you are tipping over sideways.
  • You are not aware of the meanings of medical terms (e.g., audiogram) and ask for clarification if the examinee uses them.
  • Use the checklists below for history, physical examination, and communication and interpersonal skills.

Challenge: Interrupt the examinee while she/he is asking you about your health and say: “Why do you need to know all this? I think coming here was a mistake. I should leave. I need to get home to my cats – somebody has to feed them.”

Focused historytoggle arrow icon

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History of present illness

  • Chief complaint
  • I feel really dizzy.
    • Describe dizziness
    • I feel like the room is spinning around me.
  • Onset
  • It started really suddenly last night.
  • Constant/intermittent
  • It is there all the time.
  • Precipitating events
  • I do not remember anything out of the ordinary.
  • Progression
  • I think it is staying about the same.
  • Previous episodes
  • No.
  • Alleviating factors
  • Nothing. It is horrible.
  • Aggravating factors
  • No.
  • Associated symptoms
  • I feel nauseous because I am so dizzy. I have not had to vomit though.

Review of systems specific to vertigo

  • Trauma
  • No.
  • Headache
  • No.
  • Fever/chills
  • I have not taken my temperature, but I feel like I may have a bit of a fever.
  • Rash/skin changes
  • I have not seen anything.
  • Cough
  • I had a little bit of a cold last week and had a cough then, but I think it is gone now.
  • Recent infections
  • Only the cold last week.
  • Tinnitus
  • Yes, in my right ear.
  • Ear fullness
  • Yes, also in my right ear.
  • Hearing loss
  • Yes. I think it is mostly my right ear, too.
  • Vision changes
  • No.
  • Numbness/weakness/tingling
  • No.
  • Pruritus
  • Yes, my right ear has been itching for the past few days. I thought it was just wax so I cleaned it out, but it did not help.

Past medical history, family history, and social history

  • Past medical history
  • I hurt my knee playing football last year. Ruptured my ACL.
  • Allergies
  • None.
  • Medications
  • I take some aspirin for my knee sometimes, it still hurts when I run or play football.
  • Hospitalizations
  • I had surgery for my knee last year.
  • Ill contacts
  • None.
  • Past surgical history
  • Only the knee.
  • Family history
  • My older brother has neurofibromatosis.
  • Work
  • I manage a car wash.
  • Home
  • I live by myself.
  • Alcohol
  • Only on the weekends.
  • Recreational drugs
  • I usually smoke a joint when I get home from work to relax a little bit, I only do it at night, never during the day.
  • Tobacco
  • Yes. I smoke about half a pack every day. I think I was 14 when I started.

Communication and interpersonal skillstoggle arrow icon

Patient interaction

  • Examinee knocked on the door.
  • Examinee introduced him- or herself and identified his/her role.
  • Examinee correctly used the patient's name.
  • Examinee asked open-ended questions.
  • Examinee listened attentively (did not interrupt the patient).
  • Examinee showed interest in the patient as a person (i.e., appeared caring and showed respect).
  • Examinee demonstrated the ability to support the patient's emotions (i.e., offered words of support, asked for clarification).
  • Examinee did not repeat painful maneuvers during physical examination.
  • Examinee discussed initial diagnostic impressions with the patient.
  • Examinee explained the management plan.
  • Examinee used non-medical terms and provided reasons for planned steps in management.
  • Examinee evaluated the patient's agreement with the next diagnostic steps.
  • Examinee asked about concerns or questions.

Counseling and challenge

Suggested response to challenge: “Mr. Potter, I understand that you are worried about your cats, but you made the right decision today by coming in to see me. It is important that I ask all these questions in order to better understand what is causing your symptoms so that we can treat you correctly. I would like to ask you just a few more questions and examine you before you go. I would be happy to call someone for you who could take care of your cats, such as a friend or relative. However, as your doctor, it is my job to keep you in your best possible health, and to do that I need to rule out any conditions that could permanently affect your hearing before sending you home. How would you feel about that?”

Patient notetoggle arrow icon

Further discussiontoggle arrow icon

Patient note

Differential diagnoses

  1. Herpes zoster oticus (Ramsay Hunt syndrome): The URI of this patient a week prior to his current symptoms most likely weakened his immune system enough to allow reactivation of the varicella zoster virus in the vestibulocochlear nerve, causing herpes zoster oticus. The features that make this diagnosis most likely are vertigo, hearing loss, tenderness and pruritus of the pinna, low-grade fever, and most importantly the characteristic herpetic lesions (i.e., grouped vesicles on an erythematous base).
  2. Ménière disease: Vertigo, tinnitus, and hearing loss form the triad of Ménière disease, a disease that usually affects patients older than Mr. Potter (40–60 years) episodically. Although cochlear symptoms are a feature of Ménière disease, and patients typically present with a positive Romberg test, the herpetic lesions on the pinna of this patient make herpes zoster oticus more likely.
  3. Vestibular neuritis: Severe vertigo and nausea are symptoms of vestibular neuritis, which is sometimes associated with upper respiratory infections. However, it is also associated with gait instability, which this patient does not have, and it does not present with cochlear symptoms (e.g., hearing loss, tinnitus), which are seen here, making it the least likely of the three main differential diagnoses.

Diagnostic studies

Other differential diagnoses to consider

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